RETURNS, REFUNDS, Terms & Conditions

RETURNS POLICY

Stylish Outback Clothing wants You to be completely satisfied with your purchase of Quality Country Clothes for Country Living. If you are unhappy with the fit or you feel the product is not what you expected, you may exchange, replace or have your purchase refunded when it is returned within 14 days of delivery, if all of the conditions below are met:

Refunds

There are NO EXCHANGES OR REFUNDS ON CLEARANCE PAGE ITEMS 

There are NO Refunds on Sale items, you may exchange your purchase for any other product on our website or receive a Credit for the amount of purchase.

• All products must be returned in their Original, Un-worn condition.
• All products must have Un-damaged packaging with Tags attached 
• Please include a NOTE  requesting an Exchange or Credit along with any other information required for the exchange of an item.
• The cost of your return shipping will not be refunded.
• Purchased items can be returned through Australia Post,
• Please ensure a tracking service is used.

Exchanges

Your FIRST Exchange is Free Posted to You, for any subsequent Exchanges, the Postage is to be paid by You. You will be sent a PayPal Invoice for the actual Postage cost.

We are happy to exchange the product if the wrong size or fit has been chosen. This must be done within 14 days of delivery. If an exchange cannot be done due to availability, we will refund the cost of the item, Less the cost of Postage. Footwear must be tried on a carpeted area before wearing. Boxes must be protected as they are considered as part of the product. Postage costs for returned items are the responsibility of the sender, not Stylish Outback Clothing.

• All products must be returned in their Original, Un-worn condition.
• All products must have Un-damaged packaging with Tags attached 
• Please include a NOTE requesting an Exchange or Credit along with any other information required for the exchange of an item.
• The cost of your return shipping will not be refunded.
• Purchased items can be returned through Australia Post,
• Please ensure a tracking service is used.

After the item (excluding SALE items) is received in the condition stated above, a  Refund (LESS POSTAGE COST) or Exchange will be initiated. 

Faulty or incorrect goods received faulty goods are deemed those that have a manufacturing fault. Please contact Stylish Outback Clothing and we will arrange for the goods to be returned and assessed to determine if they can be replaced or can be repaired by the manufacturer. As we realize the inconvenience of having an item become faulty we will do everything we can to expedite this process. Please be aware the item will not be replaced until the faulty item is returned and assessed by the Manufacturer. If the items are deemed faulty and cannot be replaced, a full refund will be made.

POST TO:

Stylish Outback Clothing

3 Pacific Place

HARRINGTON NSW 2427

Postage

 All in-store stock is shipped within 1 to 2 business days. Orders with multiple items will be shipped once all items are available. Items with "Please allow 5 - 8 business days before shipping" are items we order in on receipt of an order. While we do our best to ship within these times Christmas & Public holidays may delay the shipping of orders. On receipt of your order if it is any delay in shipping you will be notified by Email if this is unacceptable we will immediately refund your order.

Stylish Outback Clothing uses Australia Post regular mail. If you require Express Post then you may request this and pay the additional cost. Stylish Outback Clothing does not accept responsibility for lost or damaged items with Australia Post. The only trace we can assist with the recovery of lost goods is to submit a customer complaint to Australia Post requesting a trace.

In the event your product has not arrived, you need to contact Stylish Outback Clothing to discuss a resolution.

PRIVACY NOTICE

Stylish Outback Clothing is committed to providing you with the best possible customer service experience. Stylish Outback Clothing is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Stylish Outback Clothing customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support inquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service Stylish Outback Clothing takes reasonable steps to ensure that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Stylish Outback Clothing reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Stylish Outback Clothing reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

 Stylish Outback Clothing welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday through Friday..